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Delete Your Account

Coen 1™ by Adam & Lynn Incorporated

TL;DR — The Short Version

You can delete your account at any time. Log in and visit stack.adamnlynn.com/delete-account to submit a deletion request.

30-day grace period. After you request deletion, you have 30 days to change your mind. Your account stays functional during this time.

All your data is permanently removed after the grace period — check-ins, voice recordings, emotional readings, decisions, journal, metrics, insights, and personal information.

Can't log in? Email [email protected] with the email address on your account, and we'll process your request manually.

How to Request Account Deletion

Option 1: Self-Service (Recommended)

You can request deletion directly from the Coen 1 platform:

  1. Log in to your account at stack.adamnlynn.com
  2. Navigate to stack.adamnlynn.com/delete-account
  3. Review the summary of data that will be deleted
  4. Optionally provide a reason for leaving
  5. Type the requested confirmation to proceed
  6. Enter your password to verify your identity
  7. Submit the deletion request

Your request will be processed after a 30-day grace period. During this time, you can cancel the request by returning to the same page.

Option 2: Email Request

If you cannot access your account, you can request deletion by emailing [email protected] with:

  • The email address associated with your account
  • Your company name (if applicable)
  • A statement requesting account deletion

We will verify your identity and process your request. You will receive a confirmation email once the deletion is scheduled.

Data That Is Deleted

When your deletion request is processed, the following data is permanently and irreversibly removed:

Data CategoryWhat's Included
Account & ProfileName, email, password, profile photo, phone number, bio, timezone, preferences
Check-InsYour text and voice check-ins, including audio recordings and their transcripts
Emotional & Cognitive DataEmotional matrix scores across life domains, cognitive markers, daily emotional summaries and reports, insights and realizations
Decisions, Journal & MetricsDecision log entries, journal entries, and your custom personal metrics
IntegrationsConnected service tokens (e.g. GitHub, Todoist, GitLab, OpenWearables, email check-ins), imported data (e.g. Daylio), sync data, and integration settings
CommunicationsNotification history and activity logs

Data That May Be Retained

Certain data may be retained for limited periods after account deletion as required by law or for legitimate business purposes:

DataRetention PeriodReason
Billing and payment recordsUp to 7 yearsTax and accounting compliance
Anonymized, aggregated analyticsIndefiniteNon-identifiable usage statistics for product improvement
Security and fraud logsUp to 1 yearSecurity incident investigation and prevention

Deletion Timeline

1

Request Submitted

Your deletion request is recorded. Your account remains fully functional.

2

30-Day Grace Period

You can cancel the request at any time during this window. Log in and visit the deletion page to cancel.

3

Data Deletion Processed

After 30 days, all account data is permanently deleted. This action cannot be undone.

Ready to delete your account?

Delete My AccountEmail Support Instead

Questions?

If you have any questions about account deletion or data retention, contact us at [email protected].

For our full data practices, see our Privacy Policy.

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